Showing posts with label WYSIWYG. Show all posts
Showing posts with label WYSIWYG. Show all posts

Thursday, March 8, 2007

WYSIWYG was wrong

First, there were printed books. Sure, you can buy everything for a dollar or two on paperback, but, for some reason, people prefer a $45 hard copy that weighs a pound or so and hints of the real value of the book.
Then, user manuals did just the same. OK, 20 years ago there was no desktop-printing. but the printhouse could print single-font single-style $1 copies, or go for the good old $45-1lb copies. They ship more expensively, demand more personnel, and the customers get a sense they are getting real value for their money.
WYSIWYG text editors mimicked this approach. Why send a TXT file to your good-old printer if you can send a DOC file to the color-printer over the cubicle? It make you feel you write beeter content, it costs much more and it creates jobs.
I used to work like that myself, I admit. I mimicked book layouts I have never read myself. Then, I switched from Word 2000 / 2003 to RoboHelp X5. Then, I have to move on to a new tool, and the printed layout looked fine, but totally different from whatever I knew before.
The content was readable and accessible. I used up to 10 styles for the entie user guide. Sure, I couldn't create 5 types of bullets and another 4 types of notes.
So what?
The readers could still find what they were looking for and my work became way more simple.
I don't take credit for dropping WYSIWYG. But it dissapeared, and I never missed it.
At that point I started experimenting SocialText for my documentation projects.